The GroupSwim Diving Board

As we all know, collecting knowledge (if it happens at all) usually involves a person or organization monitoring knowledge as it is created, and then capturing and categorizing it after the fact. This could either be the knowledge worker as they create it or someone else charged with this mission.  This process is both inefficient and inherently flawed.  Typically, the expert or the users themselves know what the best knowledge is, not some third party who is one step removed from the actual work.  However, the experts and users lack the tools, time and incentive to carry out this critical task.

GroupSwim changes the game.  By using GroupSwim as they work, users (and organizations) create knowledge (could be in an email, discussion, file or wiki) during the course of every day work, without making any extra effort.  In this case, instead of sending multiple unconnected emails or documents back and forth like most of us do, a user utilizes GroupSwim to get work done and collaborate with colleagues.  Our built-in semantic technology automatically organizes and manages the knowledge.  We also track user behavior (reads, downloads, referrals, etc.) to figure out which knowledge is the best for the specific group or site using it.  This practice relieves users from doing anything other than their job, but yields a dynamic knowledge base that increases the organization’s collective wisdom.