Collaboration software like GroupSwim addresses one or more issues organizations face today. They could include:
- Losing information in a morass of email and disconnected documents
- Wasting customer time as they struggle to find information they need to solve their problems
- Getting work done and communicating across distributed teams and systems
If you are wondering how, you are in luck. Here are some examples of how collaboration software looks when it is deployed and in action.
SmartCompany is an example of a company that is using GroupSwim to collaborate internally. This site is one of our demo sites; it is configured so you can access it, but most internal sites are private. You can see there are a variety of groups that are a mix of organizations and functions. Try a couple of things to see the power of GroupSwim:
- Once you are in SmartCompany, search on “GroupSwim” in the search bar at the top right of the home page. You will see we provide a list of all discussions, emails, files or wiki pages that have anything to do with GroupSwim (this is a demo site so the content may not always make sense). Our search engine is extremely powerful and even searches the contents of documents like PDFs, PowerPoints, etc..
- Click on this link to see one of our wiki pages. This particular wiki page is an example of how you can combine images and text into a really easy to use “Frequently Asked Question”; your site comes with this same page. Wiki pages can be used to track issues, competitive profiles, request for proposals, and other dynamic documents that change frequently and multiple people work on them.
The Pool is an example of a customer community site. It is an excellent way to build a relationship with your customers. Try a couple of things to see how a vibrant customer community works:
- Check out the group we use to gather feature suggestions from our customers. They provide valuable input for us as we plan future releases.
- Click on this customer’s profile (he is awesome). He shares best practices about GroupSwim and provides great suggestions for us.
I hope these two examples provide a good vision of how collaboration software like GroupSwim might function.
Tags: collaboration, GroupSwim, Software
